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Hospital Policies

Appointment Policy

Patients are seen by appointment only, and every effort is made to be sure you and your pets are seen on time.  I believe your time is as valuable as mine, and you will rarely encounter any delay in your scheduled appointment time.

I attempt to leave enough time between appointments that animals won't encounter each other in my small reception area, because it makes many of them uneasy.

For the safety of you, your pets, and others, all dogs must be on a leash and properly controlled while in the reception area or exam room. All cats must be in an appropriate carrier (a pillow case with a knot tied in the top works really well) or on a leash.

Although I attempt to be available as much as possible, you may need to self-refer to another clinic in town in case of emergency during the day, or the Las Cruces Emergency Clinic at night and on the weekends.  The Emergency Clinic number is 575-527-8100.  They will send me your pet's exam report so that I know you had to go in.  

Payment Policy
I do require payment in full at the time services are rendered. For your convenience, I accept Visa, MasterCard, Discover, cash, and personal checks.